Privacy Policy

This Privacy Policy describes how Sellback ("we" or "us") gathers and uses personal information submitted on our website (Sellback) or Sellback App on Android Playstore/ Apple Appstore . It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. Sellback strives to give the best offers to sell your old gadget; then Sellback refers you to a buyer for your product. Sellback will share your personal information with these carefully selected buyers when you agree to submit for a quote. This means we do not take your credit card/debit card information and we do not take your money. Registration on Sellback is voluntary, if you do decide to register; we will not share your personal information until you agree to submit to a quote. You do get access to certain features if you register, but membership is not necessary to find sale offers. If you have questions or complaints regarding our privacy policy or practices, please contact us.

Information We Collect

We collect standard information about Sellback users such as IP addresses, browser type, operating system, device type, what you searched for, referring and exit pages, the dates and times of visits, and other site usage behaviour ("Site Visitation Data"). Site Visitation Data is used to administer the site and provide general statistics regarding the use of the Sellback. We may also use Site Visitation Data to display advertising or send targeted email marketing messages you may find interesting and to suppress advertising that might not interest you.

To help improve our site and services, we may collect certain technical information from your browser software, screen resolution and the website that referred you to us.

Sharing information with friends and in user forums

The Sellback allows you to share certain information with friends that you select. Please bear in mind that Sellback cannot control what your friends do with the information you share with them, so you should only share with friends you trust. Once displayed on publicly viewable web pages, information that you share can be collected and used by others. To request removal of your personal information from our blog or community forum, please contact us at In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Furthermore, if you participate in a user forum on the Sellback website, your comments and your Sellback username will be displayed to all Sellback users on the forum. Sellback is not responsible for what any user or third party may do with information that you choose to share. We may also provide a feature allowing you to invite a friend to join Sellback. If you provide a friend's email address to us for this reason, we will use that email address only for the purpose of sending a onetime invitation to your friend. Your friend may contact us at to remove their information from our database.

Use of personal information

We will treat your personal information as confidential, and we will not share your personal information with third parties without your permission, except in the limited circumstances described below. If you accept a referral from Sellback to one of our partner sites, we may provide PII to the partner site to save you having to re-enter that information. When you select a partner site to sell your phone to, you must opt in to allow your PII to be submitted to that partner site, and you agree to be bound by their privacy policy as regards use of your PII.

We may provide your personal information to companies that provide services to help us with our business activities such as fulfilling your request for a free shipping kit, purchasing your phone, or sending confirmation or other emails. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may provide your personal information to our third party marketing partners so they may offer you goods and services which you may find of interest. If you do not wish to receive offers from these third parties, you may unsubscribe from their mailing lists by following the instructions in the offer. If you respond to any such offer, your information will be subject to that third party's privacy policy. We may disclose your personal information when we reasonably believe that it is required by a law or legal process and to protect and defend the rights and interests of Sellback, its affiliates, suppliers, or users. In the event Sellback goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.

We may use and disclose your aggregated usage information with others, in a form that does not identify any individual, to allow Sellback and our advertisers to present targeted advertising to you. We may disclose to third parties, including advertisers and potential business partners, aggregated statistics that we develop from your usage habits, preferences, and history. For example, we may disclose generalized information about usage habits based on aggregated statistics developed from your site usage behavior and search history. This statistical information will not identify any individual.

Control of personal information

You can confirm, change, delete or update personal information you have provided to us by contacting us at

When you opt-out of promotional communications from us, you may still receive service messages (such as an order confirmation) and legally mandated notices and third party marketing messages Please note that, even after you remove information from your profile or delete your account, copies of that information may remain viewable elsewhere to the extent it has been shared with others, it was otherwise distributed pursuant to your privacy settings, or it was copied or stored by other users. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security of personal information

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the internet, or method of electronic storage is one hundred percent secure and we cannot guarantee its absolute security. Please contact us, if you have any questions about security on our site.

Protection of children's privacy

We do not knowingly collect any PII from people under the age of 13. If we become aware that a child under 13 is attempting to submit this information, we will inform the minor that he or she is ineligible to do so. We will then remove this information from our records.

Use of cookies and tracking technology

When you visit our site we may store information about your web session and assign you one or more cookies. Your browser will store these cookies on your computer in a small text file, and if you return to the site the cookie may be read. For example, when you decide to log in as a Sellback member, we store encrypted information in your browser so you don't have to log in on every page. Cookies are not linked to your personal information.

We may also use web beacons, clear gif technology, or action tags as mechanisms to collect aggregate site visitation data by tracking how users navigate to and through our website. We may also use this technology to track the delivery of HTML email messages. Data collected through this mechanism is not linked to personal information.

Permanent cookie files remain on your computer's hard drive until you delete them manually using your browser or operating system software. You can enable your browser to refuse cookies, but doing so may disable access to some services and tools that we offer.

Sellback works with advertising partners to place advertising on our site. Our third party advertising partners often use a cookie or third party web beacon to track when a click becomes a sale. No PII is ever sent to these advertising partners.

The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy policy. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies to make it easier for you to navigate our site.

We use Java script to gather email address entered into the site. When you enter an email address onto the site, we may send periodical reminder emails to that address about items left in a cart. You may opt- out of these emails by following the unsubscribe link in an email.

Enforcement of this policy

If you have questions about the policies described in this policy, please contact us directly.

Social Media Features and Widgets

Social Media Features and Widgets

Import Contacts

You can import contacts from email account address books, to invite them to become members of our site. We collect the username and password for the email account you wish to import your contacts from and will only use it for that purpose.

Links to other websites

We work with responsible third parties. Their business policies may include different privacy policies and practices than we have. Please be aware that when you click through to third-party websites, our privacy policies no longer apply and that we are not responsible for the privacy practices of these other sites. We encourage you to review the policies of each site you use.

Changes to this policy

We may from time to time update this privacy policy. When we make these updates, we will change the "last updated" date listed below. If we make a material change to this policy in how we use your personal information, we will update users by placing a more prominent notice on our home page before the change. We encourage you to periodically review this page for the latest information on our privacy practices. Your use of the Sellback after an updated privacy policy becomes effective will indicate your acceptance of the updated policy.

Users from outside India

Sellbacks is located in India and are subject to the applicable state and federal laws of India. If you use the Sellback, you consent to the use and disclosure of information in accordance with this privacy policy and subject to such laws.

Contact information

If you have any questions regarding our privacy policy, please contact us at

F1/5, Okhla Industrial Area,
Phase-1, New Delhi-110020